shipping info 💌
all orders will come with a new online exclusive freebie postcard print!
currently shipping orders across Australia at a flat rate with tracking!
orders will be processed within 3-5 business days, at that time you will receive your tracking number via email.
i’m sending from Sydney and the delivery time is usually 2-4 business days within same city or to other metro locations, when sending to remote/regional areas within Australia the parcel can be expected to take 3-7 days or longer depending on any delays!
free shipping
free shipping on orders over $65AUD with code: FREEMAIL
don’t forget to use the code at checkout as it’s not automatic unfortunately!
refund policy
all sales are final - returns and refunds will not be accepted! please double check your order and address details before placing it.
although, if you’ve noticed any issues with your order such as:
mistakes with address entered at check out, please contact me as soon as possible so that I can change it before sending!
damaged or missing items, contact me and send some example images along with your order number
i will try to work out a solution for you!
any of these concerns can be addressed to: illustration@sandragunniga.com