shipping info 💌

all orders will come with a new online exclusive freebie postcard print!

currently shipping orders across Australia at a flat rate with tracking!

orders will be processed within 3-5 business days, at that time you will receive your tracking number via email.

i’m sending from Sydney and the delivery time is usually 2-4 business days within same city or to other metro locations, when sending to remote/regional areas within Australia the parcel can be expected to take 3-7 days or longer depending on any delays!

free shipping

free shipping on orders over $65AUD with code: FREEMAIL

don’t forget to use the code at checkout as it’s not automatic unfortunately!

refund policy

all sales are final - returns and refunds will not be accepted! please double check your order and address details before placing it.

although, if you’ve noticed any issues with your order such as:

• mistakes with address entered at check out, please contact me as soon as possible so that I can change it before sending!

• damaged or missing items, contact me and send some example images along with your order number

i will try to work out a solution for you!

any of these concerns can be addressed to: illustration@sandragunniga.com